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Delivery Info & Returns


Delivery Info

UK delivery is free on all orders. Once we send your order, it usually takes 3-4 working days to arrive.

We’ll let you know when our studio starts work on your garment and again when we’ve sent it on its way to you.

All of our packaging is plastic free. Our boxes are made from 100% recycled paper and are recyclable. We wrap our boxes in a waterproof outer packaging to protect your garment. These are biodegradable (or compostable at home).


Returns

We offer free returns if you're unhappy with the fit of your garment or it has become damaged on arrival, Alternatively, we’re happy to resolve the problem for you so you can still enjoy your item.

As your garment is made specifically for you according to your measurements, we are not able to offer returns for other reasons. We'd love you to use our free Test The Fabric service to make sure you like the look and feel of the fabric of your garment before you order.


Changes & Cancellations

Until your garment enters our studio to be cut and constructed you will still be able to cancel or make any changes to your order by contacting us.

We’ll let you know by email when your garment enters our studio.

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